Collect what we need. Use it for the service.
We aim to handle personal information transparently and only for legitimate purposes connected with providing, improving, securing, and communicating about NEXO.
Scope
This website may be a demonstration or pre-launch environment. Exact data flows can change as NEXO products and services become available.
1. Information you provide
When you contact NEXO, request a demo, or ask about a partnership, we may receive information such as your name, email address, phone number, company or organization, and the message you submit.
2. Information collected automatically
Like many websites, NEXO may receive technical information such as browser type, device information, approximate usage information, pages visited, and security or diagnostic logs. These details may be used to operate and protect the website.
3. Handwritten notes and content
If a NEXO product or demonstration processes handwritten content, the information required to provide that feature may include captured strokes, images, recognized text, or related metadata. The exact storage and processing flow depends on the specific NEXO product or service.
4. How we use information
Information may be used to respond to enquiries, arrange demonstrations, evaluate partnership requests, provide requested services, maintain security, troubleshoot issues, improve the product, and communicate service-related information.
5. AI and automated processing
Where AI or automated recognition is part of a NEXO feature, submitted content may be processed to generate OCR, summaries, study material, search results, or other requested outputs. Users should avoid submitting sensitive information unless the applicable product documentation specifically permits it.
6. Sharing information
We may use service providers that help operate hosting, communications, analytics, security, AI, or other technical functions. Information may also be disclosed when required by law or when reasonably necessary to protect users, the service, or our rights.
7. Data security
We take reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure, or destruction. No internet-connected system can be guaranteed to be completely secure.
8. Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide the requested service, meet legal obligations, resolve disputes, or maintain legitimate business records.
9. Your choices
You may contact us to ask about information associated with your enquiry or account, subject to applicable law and reasonable verification requirements. You can also ask us to correct inaccurate information or raise a privacy concern.
10. Children
NEXO may be relevant to students and educational users, but the website is not intended to knowingly collect personal information from children without appropriate authorization where required by applicable law.
11. Policy updates
We may update this policy as NEXO products, services, and legal requirements evolve. The updated version will be published on this page with a revised effective date.
12. Contact us
For privacy questions or requests, use our Contact page. The demonstration contact number is 90000000.